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Managing My Booking
Manage your bookings: see what you have booked, change stops, mark trips as not travelling, cancellations and refunds.
- How do I change my booking stop on bulk (including late bus)?
- Cancellations and refunds explained
- How to view payment breakdown information
- How can I see what I have booked?
- Can I cancel my regular travel booking?
- Can I cancel a single (ad hoc) trip?
- How do I change to the late bus?
- How to amend the date/stop/route needed for your booking
- How do I let the driver know my child/ren won't be using the bus?
- Do I get a refund if I let the driver know I am not travelling?
- How can I add a note for the driver?
- How do I "claim" an order?
- Can I share my booking with another email address?
- Can I add another mobile number / email to receive notifications on my booking?
- Amending stops on a booking