Quick answer
Check My Account > live tracking. If nothing appears, complete the Contact Us form on your school transport booking portal. If you feel there is an emergency, call our live operations number 0115 777 3035.
- Vectare
- Troubleshooting
- Parent
What should I do if the tracking is not working?
For parents who cannot see the bus on live tracking.
Check live tracking
Sign in to your school transport booking portal and go to My Account > live tracking.
If nothing appears
Complete the Contact Us form on your school transport booking portal. We will follow this up to make sure the bus is tracked for future journeys.
If tracking is not working and you feel there is an emergency, call our live operations number 0115 777 3035.
Still need help?
Contact us