New to Vectare: your first week on the school bus

The Vectare Team
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Everything you need before the first journey

Welcome to your school's bus service. Work through this list before your child's first journey and the first week should go smoothly.

Before the first day

  1. Create your accountSign up on your school transport booking portal. Some schools let you sign in with your Parent Portal login.
  2. Make your bookingChoose regular travel for every day or single trips for occasional journeys.
  3. Find your stop and timesCheck your stop, route and pick-up time on the portal.
  4. Download the appInstall the VecTive Passenger App to track the bus and mark trips as not travelling.
  5. Share trackingInvite anyone else who needs to follow the bus.
  6. Read the termsCheck the terms and conditions for notice periods, behaviour and refunds.

On the day

  • Arrive early

    Be at the stop a few minutes before the timetabled time.

  • Signal the bus

    Make sure the driver can see you.

  • Check boarding

    Look for the boarded tick in My Account.

  • Know who to call

    Operations centre: 0115 777 3035.

Still need help?

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